In Store Terms and Conditions
Conditions of Sale
1.
In these
conditions a) “The Company means
“The Tile Shed” b) “The
Customer” Means any person, firm, company or organization to whom the company
agrees to sell the goods c) “The Goods” means the goods on the Companies order
form or invoice d)“The
Manufacturer means the manufacturer of the goods where the goods are
manufactured by the company.
2.
Where the goods
are supplied that require fixing or installation, then the customer agrees the
goods will be fixed or installed in accordance with any current British or
European Standard that applies to those goods. Unless specifically agreed by
the company and the customer, the customer is responsible for fixing or
installing the goods
3.
Unless expressly
agreed between the company and the customer, the contract for the sale of goods
is not a sale by sample in with section 13 of The Sale of Goods Act 1979
4.
Refund on
returned goods. The company will at discretion consider giving a refund for
excess tiles purchased and not used by the customer. This will only be
considered for complete, unopened boxes of tiles returned to the company in
good condition. No refunds will be given for tiles supplied on discounted
Promotions, perishable items such as adhesive and grout, Non-Stock items and
special Orders as returned tiles may not match later batches. Refunds will only
be considered within 28 days of collection – delivery. An original receipt must
be produced before a refund will be considered. This condition does not apply
to any defective goods which may have been supplied. The customers Statutory
rights are affected by this condition.
5.
The Goods are supplied
within the tolerance limits of size, texture and colour variations. The
customer is recommended to ensure that tiles from all boxes are mixed to a
reasonable blend. The customer accepts that natural products including
limestone, slate and marble are subjected to natural colour variations. The
customer accepts that due to the method manufacture of ceramic tiles, there may
be variations in shade and texture between individual tiles. The customer
accepts that in certain circumstances crazing may appear on certain tiles due
to the nature of the product.
6.
The customer
accepts that any Goods bearing the same name or similar name as goods ordered
on earlier occasions may not match the earlier goods supplied, due to naturally
occurring variations or variations in the product since the goods were supplied
7.
Title and
property to the goods shall not pass to the customer until the customer has
paid to the company all sums due and payable by the customer to the company
under this contract all other contracts made between the customer and the
company.
8.
The customer
accepts that they are under a duty to inspect the goods within a reasonable time
delivered to them (48 Hours). The Customer agrees that the goods will not be
fixed or installed if they are defective and any defect ought to have been
apparent on reasonable inspection prior to fixing or insulation.
9.
If the customer
shall become insolvent, but not limited to where the Company has a judgement
awarded against him, has entered an arrangement with creditors or has put a
proposal to creditors, has been served with a statutory demand under the insolvency
act has applied to the court for an order under the insolvency act 1986, or
being a company has placed in administration of receivership, then Customers
agrees to return to the Company and Goods held. The customer hereby authorises
the company or its agents to collect the goods from the customer, or from a
third party holding the Goods. This authority includes, the right for the
Company or its agents to enter into any property by the customer.
10.
The customer must
produce sufficient evidence payment for goods (or evidence of the agreed method
of payment) prior to collection of the goods.
11.
Where the
customer pays a deposit upon goods then subsequently cancels the order, we
reserve the right to retain the deposit in part or full depending upon
circumstances.
12.
This contract
will be governed by law and received jurisdiction. The statutory right of the
customer is not affected by any of the points of sale set out in this
document/notice.
13.
For full
condition of sale visit www.thetileshed.co.uk/terms_conditions
Harris Tile Co T/A The Tile Shed, Potters Court, Portobello Road, Birtley DH3 2RY Registered Number 04719002
Shading
and Crazing
Due to the nature of the manufacturing
process for most kinds of tiles, shades, sizes and tolerance may vary slightly
between batches. Please be aware when purchasing Natural Products, that it is
perfectly normal to find a variance of colours, markings and textures. This is
not a defect but a feature of this type of material. Most Natural Products will
require sealing/treatment prior to grouting and may need ongoing maintenance.
Breakages
and shortages:
All
goods must be checked by the customer on collection/delivery. No responsibility
for damaged products or shortages can be accepted once the goods have left the
premises. Delivered items need to be checked and any shortages reported to the
store which the goods were purchased.
Advice,
lead times and liability:
We are
pleased to assist with any calculation of requirements and advice on products
suitability for the proposed use, but it is the customers responsibility to
ensure there are sufficient, suitable goods prior to any installation. Any
delivery or lead times quoted for products to arrive are approximate. We recommend
that you do not book anyone to fit your tiles until they are ready to collect
or be delivered. If any goods are purchased from us that are defective, we
shall (at our discretion) replace such goods or refund the price of such goods
provided that:
a)
You give us notice
within 7 days of acceptance of the goods
b)
Provided that damage
to the goods has not been caused by you
c)
Our entire liability
to you shall be limited to the price you paid for the goods and we shall not be
responsible for any consequential or other financial loss that you may seek to
claim for.
None of the above affects your statutory rights.